On The Pass Consultancy
Catering & Food Consultants
Catering Equipment, Catering Consultancy, Menu Development, Catering Staff Training, AI Enhanced Tools, AI in Catering, Kitchen Efficiency, Bespoke Quotes
Profile
About Us
On The Pass Consultancy is a specialist catering and hospitality consultancy based in Newport, South Wales, serving businesses across Cardiff, Bristol, and Gloucester. With over 30 years of hands-on experience in the industry, we provide independent expert guidance across the full range of catering operations — from commercial kitchen design and equipment sales to menu development, staff training, and AI technology advisory. We work with independent restaurants, hotels, contract caterers, and food service businesses of all sizes. Our approach is consultative, not sales-led — we recommend what is right for your operation, not what earns the biggest margin. Free initial consultation available.
FAQs
Our team sources and supplies a comprehensive range of professional catering equipment throughout South Wales and the surrounding region. From high-performance combination ovens and commercial refrigeration units to warewashing systems, fryers, and complete kitchen installations — we take an independent approach, recommending solutions based purely on what will perform best in your kitchen.
Commercial kitchen design and planning is a core part of what we do. We work with operators throughout Newport, Cardiff, Bristol, and Gloucester to create kitchens that are built for real-world performance — considering workflow, food safety compliance, equipment placement, and the specific demands of your service. We manage the process from initial concept through to final specification.
Absolutely. We carry out detailed menu profitability reviews — examining your current GP performance dish by dish, identifying where margin is being lost, and developing a practical strategy to strengthen your financial results. The goal is always to improve profitability while protecting the food quality and experience your guests expect.
Our consultancy is headquartered in Newport, South Wales, which sits midway between Cardiff and Bristol. From here we serve clients throughout the region — including Gloucester, the Valleys, Swansea, and beyond. Distance is rarely a barrier for the right project.
Fees are always agreed upfront based on the specific scope of work involved. Rather than quoting standard rates, we prefer to start with a no-cost, no-pressure consultation to understand what you actually need. This ensures any proposal we make is relevant to your business and your budget — nothing more, nothing less.
Not at all. Our client base ranges from owner-operated independent restaurants and neighbourhood cafés right through to multi-site operators and large contract catering groups. Regardless of scale, every client receives consultancy that is genuinely tailored to their operation and their resources.
Yes — kitchen refurbishments are a significant part of our work. We come in as your independent advisor, helping to define what the project needs to achieve, specifying the right equipment, and providing oversight throughout the process. Our independence means your interests always come first, not those of any particular supplier or contractor.
Our experience spans the full range of food service and hospitality environments — restaurants, gastropubs, hotels, care and residential settings, educational catering, contract catering operations, central production facilities, and large-scale event catering. This breadth of experience is one of the things that makes our advice genuinely practical.
We design and deliver training programmes that are built around your team, your menu, and your standards — not generic content pulled from a standard course. Sessions can cover kitchen skills and workflow, food preparation techniques, allergen and food safety practices, front of house service, or the integration between FOH and BOH teams during live service.
re-purchase equipment consultancy is one of the most valuable things we offer. Many businesses spend significantly on equipment that turns out to be the wrong fit for their operation. We provide impartial guidance — completely independent of manufacturer or supplier relationships — so you can invest with confidence rather than guesswork.
We do. Practical technology adoption in commercial catering is a growing area and one where independent advice is particularly valuable. We help operators assess inventory management platforms, demand forecasting tools, smart kitchen systems, and AI-assisted solutions — focusing only on those that offer genuine commercial benefit for your type of operation.
You can reach us through our website at onthepassconsultancy.com where a consultation request takes just a couple of minutes to submit. Alternatively, if you'd prefer a more direct conversation, our team is available on WhatsApp at +44 (0)7967 736372. We aim to respond to all enquiries promptly.
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